First round of stakeholder feedback
Now that you have a PoC running, let's walk through how to get good feedback. You likely aren't the first person to hear about Backstage or maybe not even the first person to set up a PoC. There may be common pitfalls unique to your company that are worth knowing about - political, organizational or otherwise.
Who to look for?
This depends pretty significantly on your organizational structure. If you have a dedicated platform organization or platform team, start with them. They will either be the technical owners of this application from the go, or will eventually take over ownership. Be kind to them. If you aren't from that organization, we recommend finding your technical partner from somewhere in that organization.
What to listen for
- IT slowness. Does your organization run on tickets? Are there specific tasks that feel like they should be automated but aren't?
- User toil. Your developers are super aware of what's slowing them down, they'll tell you the annoying manual parts of their job that they're hoping you can fix.
- Data sprawl. What services are your users struggling to remember? What vendors are critical but most users only touch once a month?